Terms and Conditions for swiftaluna.sbs use

Welcome to Swiftaluna. These terms set out the rules and responsibilities for using our travel guide site and related services. By accessing our content, you agree to comply with these terms.

Last updated February 5, 2026

User acceptance required

By accessing or using any function on swiftaluna.sbs, you acknowledge that you understand and agree to these Terms and Conditions and our Privacy Policy. Review these documents carefully before you continue to use our services.

Key definitions

These definitions clarify what we mean throughout our Terms and Conditions:

‘Service’ refers to the online city and local route guides available on swiftaluna.sbs, including downloadable resources and digital tools.

‘User’ means any individual or entity accessing or interacting with the swiftaluna.sbs website in any manner.

‘Content’ covers all text, images, data, and other materials made available through our platform, whether user-submitted or provided by Swiftaluna.

‘Personal Data’ is information identifying or relating to a living individual, as interpreted under Malaysian law.

Permitted site usage

You may use our route guides for personal travel planning and information only. Any commercial redistribution or unauthorized alteration is not permitted.

Eligibility

Users under 18 must have parental permission. Use of the site may be restricted in jurisdictions where access or use violates local law.

Check your local regulations before using our services.

User responsibilities

All users must ensure responsible, ethical, and lawful use of our content and services:

Provide accurate contact and request details when submitting forms
Use our guides within the boundaries of Malaysian and applicable local law
Do not attempt to access restricted platform areas without authorization
Immediately inform us of any security issue or suspected misuse

Prohibited uses

Do not use swiftaluna.sbs for any unlawful, harmful, or disruptive purpose:

Uploading, posting, or transmitting harmful software or viruses
Collecting data from other users without their explicit consent
Accessing or attempting to alter secure site elements without permission
Publishing offensive, defamatory, or infringing content
Representing yourself as Swiftaluna or falsely suggesting official endorsement

Intellectual property rights

All site content, including visual designs, trademarks, and routing information, is owned by or licensed to Swiftaluna. Unauthorized use, copying, or distribution is strictly forbidden without written approval.

User generated content

Any content — suggestions, reviews, or uploads — must be your own, lawful, and free of rights conflicts. We reserve rights to remove content for any reason.

User rights for submissions

By providing content, you grant Swiftaluna a license to use, display, and adapt it for service purposes, without any obligation for compensation.

Your privacy rights

Protecting your personal data is crucial to us. All use of data follows our Privacy Policy and Malaysia’s Personal Data Protection Act. Please review our full privacy statement.

See Privacy Policy

Important legal disclaimers

Content is for information only. We do not make any promises regarding site accuracy or uninterrupted access.

Limitation notices

Service interruptions or inaccuracies can occur. We do not guarantee error-free operation and accept no liability for any indirect losses.

Limitation of liability

To the fullest extent allowed by Malaysian law, Swiftaluna limits liability for damages from site use or content reliance.

Indemnification

You agree to indemnify Swiftaluna from any claims, damages, or expenses arising out of your misuse of the service or breach of these terms.

Resolving disputes

Any disputes will be handled according to Malaysian law and dispute resolution procedures outlined here:

Arbitration

Any claim or controversy between you and Swiftaluna must be settled by binding arbitration under Malaysian Arbitration Act procedures.

Arbitration results are final except as permitted by law.

Online dispute resolution

We support alternative dispute resolution and encourage contacting us first. Use the online form for unresolved issues, which can proceed to regulatory contacts if needed.

Submit a complaint through our form

Severability

If any term is ruled invalid, remaining terms remain in effect to the maximum extent allowed by law.

Entire agreement

These Terms and Conditions and our Privacy Policy reflect your full agreement with Swiftaluna. No separate representations or promises apply.

Governing law and venue

These Terms and Conditions are governed by the laws of Malaysia. Disputes must be brought in Malaysian courts.

Termination

We reserve the right to suspend or terminate any user account or access, with or without notice, for violations of these terms or unlawful activity.

Changes

Swiftaluna may update these Terms and Conditions at any time. Changes become effective upon posting. Continued use means acceptance of new terms.

Contact for terms questions

For any queries about these Terms or your rights, reach out via email or our contact form.

Email address: content@swiftaluna.sbs

Phone: +60 81-255 1999

Address: Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia

Effective date: February 5, 2026

Version: v3